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Effective Date: 1st day of July, 2020
Website: www.psychiczoe.com
Owner/Operator: Zoe Azonelson (hereinafter,  “Us”, the “Provider”)​

Email: psychiczoesub@gmail.com

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Purpose of this Privacy Policy

This Privacy Policy explains how Psychic Zoe (“we,” “us,” “our”, "the Provider") collects, uses, discloses, and protects the personal information of visitors and customers (“you,” “your”, “user”, “client") of www.psychiczoe.com (the “Site”, “www.psychiczoe.com".

We are committed to protecting your privacy and complying with applicable privacy laws, including the U.S. Federal Trade Commission Act, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and the EU/UK GDPR, as applicable.

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Commitment to Privacy

We take privacy seriously and use administrative, technical, and physical safeguards designed to protect your personal information. These include secure servers, SSL encryption, restricted access, and data minimization practices.

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Legal Basis for Processing (GDPR)

If you are in the EU or UK, our legal bases for collecting and using personal information include:

• Your consent

• Contract performance

• Compliance with legal obligations

• Legitimate interests pursued by us

For clients in California (CCPA/CPRA) or other jurisdictions, we process data in accordance with applicable privacy laws.

For clients in Canada (PIPEDA) or other jurisdictions alike, we process data in accordance with applicable privacy laws.

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Personal Data We Collect

​We collect only what is necessary for legitimate business purposes. We may collect the following information. We collect information in these ways:

A. Collected Automatically Data:

• IP address and approximate location

• Browser type, device type, operating system

• Website usage (pages viewed, time spent on site, clicks, links visited, and navigation patterns)

• Cookies, pixels, or similar technologies​

B. Information Provided by You:

• Name, email address, phone number

• Billing and shipping addresses

• Payment details (processed securely by third-party payment processors)

• Session preferences, notes, or personal information shared during readings

• Communications sent through email, contact forms, or messaging systems

• Newsletter subscriptions or marketing opt-ins

• Any information you include when booking a reading or submitting a contact form

C. Sensitive or Special Categories of Data:

• Spiritual or personal insights shared during readings

• Health, relationship, or financial information disclosed voluntarily

• We do not knowingly collect sensitive information from children under 18

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How We Use Personal Data

We use personal data for purposes including:

• To provide and manage the services you request (psychic readings, energy work, subscriptions, or other services)

• To communicate with you regarding appointments, service updates, orders, or customer service inquiries

• To send updates, newsletters, or  promotions (with your consent)

• To improve our Site and services through analytics

• To comply with legal obligations

• To process payments securely

• To prevent fraudulent activity, abuse, or security threats

We do not sell or rent your personal information to third parties. Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

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Cookies & Tracking Technologies

We use functional, analytical, and targeting cookies to improve user experience and personalize content. You can manage cookies through your browser settings or opt out via our cookie preferences tool, but some features may not work properly. We also use third-party cookies for analytics and advertising, which may collect information across other websites.

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Disclosure of Personal Data

We may disclose your personal information to:

• Employees or contractors who need access to provide services

• Third-party service providers (e.g., payment processors, email platforms, analytics providers)

• Authorities when required by law

We never sell or rent personal information.

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International Data Transfers

If you access our Site from outside our operating country, your data may be transferred to and processed in other jurisdictions, which may have different privacy laws. We take steps to ensure appropriate safeguards.

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Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Policy or as required by law. All data is stored securely. While we take strong measures to protect your information, no system is 100% secure.

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Data Security

​We implement industry-standard administrative, technical, and physical measures to protect your data from unauthorized access, alteration, disclosure, or destruction, including:

• SSL encryption for website traffic

• Secure servers and restricted access

• Strict employee confidentiality agreements with breach of this agreement resulting in the employee's termination

While we take all reasonable precautions to ensure that user data is secure and that users are protected, no system is completely secure. The Internet as a whole can be insecure at times, therefore; cannot guarantee absolute protection against all unauthorized access, breaches, or cyberattacks beyond what is reasonably practical.

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Your Rights as a User

Depending on your jurisdiction, you may have the following rights:

• Informed: Right to be informed

• Access: Right of access

• Correction: Right to rectification

• Deletion: Right to erasure (subject to legal retention requirements)

• Restriction: Right to restrict processing

• Data Portability: Right to data portability

• Right to object to processing

• Right to withdraw consent

• Right to access and receive a copy of your data

To exercise these rights, contact us at psychiczoesub@gmail.com

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Disclaimer

Please note that all readings and services offered on this website are intended for spiritual guidance, entertainment, and personal growth purposes only.

• Readings are not a substitute for professional advice from a licensed medical, legal, financial, or mental health provider.

• We make no guarantees about the outcome of any reading.

• By booking a session, you acknowledge that you are at least 18 years of age and that you understand and agree to this disclaimer. For full disclaimers regarding our services, please see our Terms & Conditions.

• Our site may contain links to external websites. We are not responsible for the privacy practices or content of these websites.​

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Children & Minors

Our Site and services are intended for individuals 18 years or older. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected data from a child under the age of 18, we will delete it promptly. If a child under the age of 16 has provided us with personal data, their parent or guardian may contact here:

Zoe Azonelson

psychiczoesub@gmail.com

 

Do Not Track

We do not track users over time and across third-party websites.

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Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

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Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services or legal requirements. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email or prominent website notice.

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Complaints

If you have complaint regarding the processing of your personal data,  you may contact at using the Contact tab to attempt resolution

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Contact Information

If you have questions or concerns about this Privacy Policy please contact:

Zoe Azonelson
Email: psychiczoesub@gmail.com​